If at anytime within the first 14 days you are unsatisfied with the All-Access Membership you can cancel for a full refund. For a full refund please follow the steps below.
- To cancel, go to user settings by clicking on the profile in the upper right corner. Then click on Billing in the top left.
- Email [email protected]. Let us know why The Grill Squad did not meet your expectations (we value this feedback!) and that you would like a refund. We will respond with a pre-paid shipping label to return the Welcome Box. If you choose to keep the Welcome Box for a partial refund of $100, please let us know in the email.
- Use the pre-paid shipping label and return the Welcome Box to the address below. For a full refund, the Welcome Box must be shipped back in a new, and unused condition. If the contents of the Welcome Box are received in a used condition, a partial refund of $100 will be granted. If you wish to keep the Welcome Box, we will issue a partial refund of $100.
Hey Grill Hey
Attn: Grill Squad Returns
4012 S River Rd. #1C
St. George, UT 84790
- Await your refund. We will process the refund once the Welcome Box is received.
*The Grill Squad 14 Day Money Back Guarantee applies to All-Access Memberships Only.